FAQ

Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. So here’s a quick collection of some of the questions people ask us… along with our answers. If you still have a question, don’t hesitate to contact us (or give us a call) and we’ll be happy to answer it for you.

Q: What areas do you serve in North Carolina?
A: We are based in Shelby, NC and serve  Shelby, Gastonia, Hickory, Charlotte, Lincolnton, Kings Mountain, Bessemer City, Mount Holl, Dallas, and Belmont , and surrounding areas in western North Carolina. As a local 2-person team, we personally visit every property within our service area to provide accurate cash offers.

Q: Do you buy houses inLincolnton NC ?
A: Yes! We regularly buy houses in Lincolnton and Lincoln County. We’re based in nearby Shelby, so we can visit your Lincolnton property quickly and make a fair cash offer within 24 hours.

Q: Do you buy houses in Hickory NC?
A: Absolutely. We serve Hickory and Catawba County. We personally drive to see each property and can close in as little as 7-14 days.

Q: Do you buy houses in Gastonia?
A: Yes, Gastonia and Gaston County are part of our core service area. We buy houses in any condition throughout Gastonia and can provide a no-obligation cash offer quickly.

Q: Do you serve Charlotte and Mecklenburg County?
A: Yes, we buy houses throughout Mecklenburg County including Charlotte and surrounding areas. We’re based in Shelby, which is a short drive to the Charlotte metro area.

Q: Can you buy my house if I’m facing foreclosure?
A: Yes, we specialize in helping homeowners avoid foreclosure. We can often close quickly enough to help you avoid foreclosure proceedings. Contact us immediately if you’re behind on payments – time is critical in foreclosure situations.

Q: Do you buy inherited properties?
A: Absolutely. We buy many inherited properties from families who don’t want to deal with repairs, property management, or the hassle of a traditional sale. We handle everything and can close on your timeline.

Q:  How are you different from a real estate agent?
A: Real estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any (the average time to sell a property in many markets right now is 6-12 months) and then take a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 3-6% of the sale price of your house (so if it’s a $100,000 house, you’ll pay between $3,000 – $6,000 in commissions to an agent). Agents provide a great service for those that can wait 6-12 months to sell and who don’t mind giving up some of that sale price to pay for the commissions. But that’s where we’re different: We’re not agents, we’re home buyers. Our company actually buys houses. We don’t list houses. Since we’re actually the one buying the house from you, and we pay with all cash… we can make a decision to buy your house within a couple of days (sometimes the same day). Again, we make our living by taking the risk to buy the house with our own cash, repair the house, and market it ourselves to find a buyer (which is the hard part in this market).

Q: Will you buy my house if it needs major repairs?
A: Yes! We buy houses in ANY condition – no repairs needed. Whether it needs a new roof, has foundation issues, fire damage, or hasn’t been updated in decades, we’ll make you a fair cash offer as-is.

Q: How fast can you close?
A: We can close in as little as 7-14 days if you need to sell quickly. However, if you need more time, we can close on YOUR schedule – 30, 60, or even 90 days if that works better for you.

Q: Do I need to clean out the house before selling?
A: No! You can leave behind anything you don’t want. We’ll handle all cleanup, junk removal, and disposal. Just take what you want and leave the rest.

Q: Do you visit every property in person or make offers sight unseen?
A: We personally visit every property. As a local, Shelby-based team, we drive to see each house in person to provide accurate and fair cash offers. We never make blind offers.

Q: What makes you different from national “We Buy Houses” companies?
A: We’re a local, Shelby-based 2-person team – not a national franchise or call center. We personally visit every property, live in the community, and provide hands-on service. You’ll work directly with the owners, not a middleman.

Want To See What We Can Buy Your House For?

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Learn The Pros and Cons Of Selling Your House To Local Professional Home Buyer– FREE Guide: 

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Get the FREE Guide and then give us a call at (704) 286-9391 and we’ll discuss what your home is worth and what we can offer to buy it for with our Cash Offer Program.

More Questions We Hear from NC Home Sellers

Will you buy my house if it’s in really bad shape?

Yes — we buy homes in all conditions. Fire damage, roof damage, foundation issues, mold, hoarder situations, code violations — none of that disqualifies your home from a cash offer. We factor the condition into our offer price and take care of everything after closing. You don’t have to lift a finger.

Do you only buy in certain cities?

We primarily serve western North Carolina and focus on  Shelby, Gastonia, Hickory, Charlotte, Lincolnton, Kings Mountain, Bessemer City, Mount Holl, Dallas, and Belmont  — but we also buy homes in surrounding areas throughout Cleveland, Gaston, Lincoln, Mecklenburg, and Catawba counties. If you’re not sure whether we cover your area, just give us a call at (704) 286-9391 and we’ll let you know right away.

What happens if I have a mortgage — can I still sell?

Absolutely. The vast majority of homes we buy still have a mortgage on them. At closing, the title company pays off your remaining mortgage balance from the sale proceeds, and you receive whatever is left. As long as your home has some equity, you walk away with cash in hand. If you’re underwater (owe more than the home is worth), we can still talk through your options.

How is your offer calculated?

Our offer is based on several factors: the after-repair value (ARV) of your home — meaning what it would be worth fully fixed up — minus the cost of repairs we’ll need to make, our holding costs, and a reasonable profit margin. We’re transparent about our numbers and are happy to explain exactly how we got to our offer if you ask. We’re not here to lowball you — we want a deal that works for both of us.

Can you close faster than 7 days if I really need it?

In some cases, yes. Closing timelines depend partly on how quickly the title company can clear the title and prepare closing documents. We’ll do everything on our end to move as fast as possible. If you have a specific deadline — like a foreclosure sale date — tell us upfront and we’ll work backward from that date to make it happen.

Do I have to be present at closing?

You’ll need to sign closing documents, but in many cases this can be done remotely if you’re out of state or can’t physically be there. We close through licensed title companies who can often accommodate remote or mail-away closings. Just let us know your situation and we’ll make arrangements.

What if I have liens or back taxes on the property?

Liens and back taxes don’t necessarily prevent a sale — they’re typically paid off at closing from the sale proceeds. The title company will run a full title search and identify any outstanding liens. As long as there’s enough equity in the home to cover them, the sale can still proceed smoothly. If the liens exceed the value of the home, we’ll talk through your options honestly.

What if the house is in probate or part of an estate?

We’ve worked with many inherited and estate properties. Probate can add some complexity and time to the process, but it doesn’t prevent a sale. You’ll typically need the court’s approval to sell (or the executor’s authority to act), and we’re patient — we’ll work with your attorney and the timeline that probate requires.

Will you make an offer on a house that already has a buyer?

If you’re already under contract with a buyer, we won’t interfere with that transaction. But if that deal falls through — which happens about 25% of the time — give us a call right away. We can often step in quickly and get you to closing with far less drama than going back on the market.

Are there any situations where you won’t buy?

In rare cases there are properties we can’t make work — typically when the numbers simply don’t allow for a fair offer for both sides. But we’ll always be upfront with you and explain why. We never want to waste your time, and we’ll always let you know immediately if we can’t move forward so you can explore other options.

Still Have Questions? Let’s Talk.

We know selling your home is one of the biggest decisions you’ll make — and we want you to feel completely informed and comfortable before moving forward. Call us anytime at (704) 286-9391 or fill out the form on this page and we’ll be in touch within 24 hours. There’s no obligation and no pressure — just honest answers from a local North Carolina company that’s here to help.